Showing posts with label library catalog. Show all posts
Showing posts with label library catalog. Show all posts

Monday, August 11, 2014

ILL/Renew Username and Password Updated

Good news for anyone who uses the Twin Cities Library: renewing and requesting library materials just got a lot easier!

You can now access a list of your checked out items, request renewals, and create and renew interlibrary loan requests online using your regular Saint Mary’s username and password. This will replace our former system that required your fourteen-digit barcode and a special password for access.

With the new login system, your username will be the same as for other Saint Mary’s online tools. Your password will also be the same, and will automatically update when you change your password in any other online service.

Remember with this new update that your SuperSearch account is still separate from your Saint Mary’s account information. You will still set the username for your SuperSearch account yourself, and the password will not update with other services. Make sure you write down your login information when you create your SuperSearch account!

Want to try it out? Log in to your account today!

Thursday, July 03, 2014

ILL/Renew Username & Password

Our library catalog is going through a systems update and something went amiss. Your Saint Mary's username and password WILL NOT WORK to get you logged in.

Try logging in with your 14-digit ID card barcode number as the username and your last name as the password. It should let you in for the time being. Sorry about the confusion - we're working with our vendor to figure out what's happening. Apparently even the library catalog is on vacation for the long weekend.

Speaking of, have a good one!!

P.S. Don't know what your 14-digit barcode number is? Take your 8-digit student ID number (which you can find in WebTools) and add 235000 in front of it. Voila - library barcode!

Thursday, August 25, 2011

Hold Request Button on Hold

August 30th Update:
WORKS AGAIN! Just looks a bit different. Try it out.

You are currently unable to place holds on books in our library catalog. When you try, you'll get this error:
  •  There was a problem with your Hold Request. Unable to create title level request. No available items associated with record.
Who even knows what that means. Don't panic. Instead, email tclibrary@smumn.edu or call 612-728-5108 with your hold requests and we'll take care of them for you.

The reason this error is occuring is because our MnPALS library catalog system was updated on August 24th, and, with all technology changes, there are some issues that need to be worked out. MnPALS is investigating the possible solutions and will fix this problem.