Thursday, August 25, 2011

Hold Request Button on Hold

August 30th Update:
WORKS AGAIN! Just looks a bit different. Try it out.

You are currently unable to place holds on books in our library catalog. When you try, you'll get this error:
  •  There was a problem with your Hold Request. Unable to create title level request. No available items associated with record.
Who even knows what that means. Don't panic. Instead, email or call 612-728-5108 with your hold requests and we'll take care of them for you.

The reason this error is occuring is because our MnPALS library catalog system was updated on August 24th, and, with all technology changes, there are some issues that need to be worked out. MnPALS is investigating the possible solutions and will fix this problem.

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